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Maintaining a Harassment Free Office: Employees - e-Learning
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True Video e-Learning allows trainees to view realistic scenes and be tested on their knowledge retention. Workplace Harassment is an issue no organisation can afford to ignore. The consequences of workplace harassment can be low productivity & morale, high turnover of staff, poor customer service and costly legal actions.
Running time: 32mins
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Please note: Subscription version plays in full screen.
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Training of employees can minimise the risk of harassment occurring in your organisation. It is essential that all employees understand when workplace behaviour is unacceptable and the appropriate steps to take if harassment does occur.
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Topics
Introduction Varying Perceptions What Is Harassment? Recognising Harassment Workplace Behaviour Outcomes of Harassment Preventing Harassment Summary Maintaining a Harassment Free Office Quiz
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Maintaining a Harassment Free Office: Managers -E-Learning
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Video e-Learning allows trainees to view realistic scenes and be tested on their knowledge retention.
Managers hold the keys to recognising, preventing, and dealing with harassment. It is essential that managers take the appropriate steps to help create a workplace that does not tolerate harassment.
Running time: 32mins
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Please note: Subscription version plays in full screen.
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Workplace harassment can lead to low productivity, high turnover of staff, poor customer service & costly legal actions. Training of managers can minimise the risk of harassment occurring & ensure any complaints are resolved appropriately
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Topics
Introduction What Is Harassment? Recognising Harassment Leading The Way Workplace Behaviour Dealing With Complaints Interviewing Complainants Resolution Procedures Summary Harassment Quiz
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Business Attitude - E-Learning
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Video e-Learning allows trainees to view realistic scenes and be tested on their knowledge retention.
This training programme is designed to highlight effective attitudes that can be applied in the business environment. Through the use of scenarios, it also highlights examples of attitudes that are no longer tolerated.
Running time: 25mins
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Please note: Subscription version plays in full screen.
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This programme is designed for any employer requiring successful business attitudes from personal assistants, managers, administrative staff and office personnel. This training programme is suitable for both new and existing employees.
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Topics
Introduction Positive Work Attitude Customer Service Effective Communication Teamwork Representing Your Company Summary Business Attitude Quiz
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Office Leadership Skills - E-Learning
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Video e-Learning allows trainees to view realistic scenes and be tested on their knowledge retention.
This title provides an understanding of leadership skills, the varying styles of leadership and leadership techniques
Running time: 26mins
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Please note: Subscription version plays in full screen.
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This programme is designed to assist managers & team leaders understand the qualities that make a leader, the impact of leadership on employee motivation & the importance of leadership skills to an organisations success.
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Topics
Introduction What makes a Leader? Leadership Styles Developing Leadership Skills Successful Leadership Summary Office Leadership Skills Quiz
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Managing Change - E-Learning
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Video e-Learning allows trainees to view realistic scenes and be tested on their knowledge retention.
Changes in the workplace are inevitable for organisations all over the world. Whether it's social, economic or technological causes, managing change correctly is vital step in moving your organisation forward, faster.
Running time: 25mins
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Please note: Subscription version plays in full screen.
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Organisations must seek change opportunities in order to remain successful. Managers and employees need to be prepared for change in order to stay ahead of the competition. This video will help you and your organisation achieve your change goals.
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Topics
Introduction Understanding Change Planning Change Managing the Change Sustaining Change Summary Managing Change Quiz
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Active Listening Skills - E-Learning
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Video e-Learning allows trainees to view realistic scenes and be tested on their knowledge retention.
Active Listening is a structured form of listening that improves mutual understanding and ensures clearer communication at work.
Running time: 25mins
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Please note: Subscription version plays in full screen.
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This training session will help improve Active Listening Skills in your organisation. Active Listening Skills will help improve customer service, productivity and efficiency at your workplace.
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Topics
Introduction Understanding Active Listening Active Listening Skills and Strategies Communication at Work Summary Active Listening Skills Quiz
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How to Run a Successful Meeting - E-Learning
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Video e-Learning allows trainees to view realistic scenes and be tested on their knowledge retention.
Successful meetings produce results that enable organisations to progress and grow. Unless properly planned and executed, meetings can be a terrible waste of precious resources.
Running time: 20mins
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Please note: Subscription version plays in full screen.
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This video provides an outline for planning, preparing and running a successful meeting. It includes training questions, information and examples.
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Topics
Introduction Planning a Meeting Meeting Set Up Running a Meeting Meeting Follow Up Summary Running a Successful Meeting Quiz
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Working Capital Management - E-Learning
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Video e-Learning allows trainees to view realistic scenes and be tested on their knowledge retention.
Maximising the productivity of your working capital cycle is imperative in today’s competitive and ever changing business landscape.
Running time: 26mins
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Please note: Subscription version plays in full screen.
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Not only is working capital the best and most accessible source of cash available to both sustain and grow your business, it is a key barometer of operational effectiveness.
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Topics
Introduction The Measures of Success The “Cash to Cash” Cycle Working Capital Management Key Performance Indicators Case Study Summary Working Capital Management Quiz
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Workplace Bullying & Harassment - E-Learning
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Video e-Learning allows trainees to view realistic scenes and be tested on their knowledge retention.
Bullying, harassment, and violence are all forms of unacceptable behaviour that create a risk to health and safety in the workplace. Employers and employees at all levels are responsible for maintaining a positive, productive working culture, where everyone is treated with tolerance, dignity and respect.
Running time: 30mins
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Please note: Subscription version plays in full screen.
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This video training course and accompanying guide provide a resource to help educate on and re-enforce your organisation’s existing bullying and harassment policies. It discusses the various forms of unacceptable behaviour in the workplace, with a focus on the resolution of issues and the fundamental methods for managing the risks.
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Topics
Introduction Sexual harassment & discrimination Violence & victimisation Bullying & age discrimination Upwards bullying Race & religious discrimination Unacceptable behaviour Recognising the signs Responding to bullying & harassment Dealing with aggression & violence Review Quiz
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Time Management - E-Learning
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Video e-Learning allows trainees to view realistic scenes and be tested on their knowledge retention.
This video has been designed to highlight effective time management techniques that can be applied in the business environment.
Running time: 25mins
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Please note: Subscription version plays in full screen.
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Topics
Introduction How to Prioritise Action Control Expand Excercise Summary Quiz
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