Vocam Safety-TV Support
Vocam Safety-TV subscribers are supported by a comprehensive support program.
This program is designed to support organisations throughout their customer experience with Vocam Safety-TV, from initial setup to ongoing support.
As part of your subscription to Vocam Safety-TV you receive:
1. Comprehensive online help, support tools and training manuals.
2. Customer Care via the Safety-TV call centre or email.
Key System Requirements
| Browsers |
Internet Explorer 6.5 or above
Safari 3.0 or above
Mozilla Firefox 2.0 and above
|
| Flash Player |
Adobe Flash Player 10.0.35 and above
|
| Java Scripts |
Must be enabled
|
| Browser Cookies |
Must be enabled
|
| Internet Connection Bandwidth |
Minimum of a 384kbps downstream
|
| Streaming Protocol |
rtmpe
rtmpte
|
| Streaming Ports |
1935
80
443
|
In addition you will need an internet connection with sufficient bandwidth. Our videos stream at 132kbps, 200kbps and 464 kbps. Our streams default to 200kbps (Medium Quality) and you can manually select the HI and LO options as you see fit. We recommend a minimum of a 384kbps downstream connection or higher for a smooth playback experience.
Safety-TV video streaming is powered by the worlds leading streaming video provider and the quality of your experience is determined by your bandwidth.